SERVICE DEPARTMENT

Our Location

John Deery Nissan
6823 University Ave
Cedar Falls, IA 50613


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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager JUSTIN  HANSEL
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Service Manager
JUSTIN HANSEL
Service Advisor JASON  CONDER
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Service Advisor
JASON CONDER
Service Advisor HERMIN  TOPCAGIC
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Service Advisor
HERMIN TOPCAGIC
Service Advisor ANDREW  ELBERT
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Service Advisor
ANDREW ELBERT

Contact Information


Great experience, from the sales representative, Dylan Lampe, to the finance manager and store manager. They took their time and worked together to find the best deal for me so I'm very pleased with the experience.

- Stevo Krickovic, GOOGLE

I had been looking all over Autotrader for a 2010-14 F-150 King Ranch or Platinum. Found one at Deery so I drove from Des Moines one morning during the week. Working with Tyler Burmester was a great experience. He was very helpful but not pushy at all. After I said I’d take the truck, I was out...

- Mason Chase, GOOGLE

Grant Rowe was so great to work with. He helped me find a car that had everything I was wanting no matter how long it took. Deery’s is definitely the place to go if you are looking for a new car and they GREAT customer service.

- Jacey Beiner, GOOGLE

Had a great experience with Dylan today purchasing my Altima! The whole crew was a pleasure to do business with. Super nice people!

- Jason Rolling, GOOGLE

Very friendly and helpful. They also washed my car which was great. Thank you.

- Nancy Brannon, GOOGLE

John Deery is a wonderful place to buy a new or used vehicle. Everyone there is very professional, not pushy, and always willing to do the right thing. I’ve purchased/leased at least five vehicles from them over the last few years and never had any troubles. My family and I ended up moving to...

- Tanner Dahms, GOOGLE

We highly recommend John Deery Motors, having bought our 3rd car from them yesterday. Ask for Lee Tolbert--he is personable and genuine, and provides a no-pressure sale. Joel Berding satisfied our intent to avoid back-forth haggle. John Deery met our price for trade-in; the entire sale and...

- Julie Patten, GOOGLE

Eddy and Staff was great to work with!

- Scott Destival, GOOGLE

Lee did an amazing job walking me through the entire process. He showed incredible patience and helped me feel comfortable with the purchase. If you want to buy a car and get great customer service. Head over to John Deery Nissan and ask for Lee!

- Kingsley Botchway, GOOGLE

It went fairly well. First time I've tried the pick-up and return option from home. Probably would have been smoother if I was not working from home and not able to come to the door to talk to the driver but it all worked out. Grateful for this option, especially with the COVID19.

- Sharon Wright, GOOGLE

Bought my new vehicle yesterday and Dylan and all the other staff were friendly and very helpful with finding me exactly what I was looking for! He found several different options for me and was patient with all my questions and really helped me narrow down what I wanted. Great experience all...

- Amanda Laity, GOOGLE

First off, Dylan is the man, purchase from him and you won’t regret it. He’s on top of his game and genuinely cares about the customer after everything is finalized. Second, I couldn’t have asked for a better experience working with everyone at John Deery. Great vehicle at a great price and I...

- Connor Moroney, GOOGLE

Eddie Wichman and the rest of the John Deery team helped make my first car buying experience simple and answered all questions! Will definitely continue to buy from them, highly recommend!

- Hallie Testroet, GOOGLE

Always quick and friendly service, no pressure

- Becky North, GOOGLE

could not have asked for better service

- Bob and Shelly Wildeboer, GOOGLE

I wasn't planning on making a purchase when I went in, just a test drive, but in the end I got the car I wanted at a fair price. Thanks to Tendai and the team for making it easy!

- Rick Lane, GOOGLE

Tendai was awesome and incredibly helpful! Everyone was friendly and made my car buying experience easy, fun and stress free!

- Zach Malloy, GOOGLE

Made the experience of buying a car fun. Lots of laughs. They did a great job telling me how everything on the car works. All in all, a great experience.

- Brandy Lee, GOOGLE

Just purchased our seventh new vehicle from John Deery. I highly recommend their Sevice department.

- Robert Mayfield, GOOGLE

I have done all my business with John Deery in Cedar Falls. I have lived in Des Moines for 8 years, but cldrive to CF because of the EXCELLENT SERVICE! Ten Dei is wonderful. He knows the cars, and listens to what I want. He took the time to go through the perks of my new car. Lee Ayers started me...

- Dawn O, GOOGLE

My father and I just bought two Nissan Altima’s today. Eddie makes sure you have the best experience possible.

- Cory Stafford, GOOGLE

John Deery Motors is great! There service department techs are awesome. Top of the Line service. It's Nissan the manufacturing that isn't great! Deery has done everything to fix my vehicle. It is a manufacturing issue.

- maxine tisdale, GOOGLE

Herman rocks !!!! thanks for taking care of me

- Jenny Byrnes, GOOGLE

We had a great experience. Grant helped to have everything go very smoothly. This is the second time we worked with him. The service department is great too!!

- Ruth Mick, GOOGLE

bought a Murano and love it

- shirley clark, GOOGLE

Sarah at John Deerys did an outstanding job finding me the right Nissan Rogue. I would highly ask for her if your looking for a new or used vehicle.

- Jennifer Gadow, GOOGLE

The staff is great to work with! They will sell my 2019 range rover soon, hopefully. Great vehicle under 600 miles. White with everything you'd ever wish for in a vehicle!

- pam strickler, GOOGLE

Tendai is the nicest salesman I've ever met. Social skills are amazing. Never have I seen him in a bad mood,one of the best people I've ever met. And the other associates we worked with were great also. Love my new car. Thankyou so much

- Pam Gonzales, GOOGLE

Couldn't be happier! Eddie and Johnny got us into a new Nautilus. She is a beaut! Every time want a new vehicle there is no other place but John Deery Motors for our vehicle shopping. Eddie, you know so much about the Lincolns and were invaluable helping us get into the model that is exactly what...

- Charlie Braatz, GOOGLE

So nice to be there,didnt want to leave and going back to follow up on their inspection,keeping me safe,NICE

- Tammy Demery, GOOGLE

Sarah, thank you for your help and patience with me through the car buying experience. Thank you for answering my questions and never making me feel "car ignorant" even though I am. Thank you for making the experience positive. I would feel very comfortable recommending you to anyone looking to buy...

- Jill Hay, GOOGLE

Salesman, sales manager and finance manager all great!

- Dan Little, GOOGLE

I was very pleased with quality of service that I received. There was a sense of urgency and total professionalism. Thank you for a good car buying experience. Now........having said that, what kind of deal can I get on a trailer hitch?

- Dan Heathcott, GOOGLE

Tendai is a awesome salesman is always very helpful I have brought 4 vehicles from him. I will only deal with him. Love my new 2020 Nissan Rogue SV AWD Everyone is always very courteous. I always tell everyone to go to John Deery to buy a vehicle.

- Cozette Whalen, GOOGLE

Tyler was an excellent sales person to work with in purchasing our 2019 Nissan Frontier. Tyler was very knowledgeable and a friendly person to work with. We would recommend Tyler to anyone who asked us.

- Libby Martin, GOOGLE

They gave you a great deal and treat you like family. It's a great place to go if you're curious on what car fits you

- Tiffanie Fix, GOOGLE
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